A form, import, click, reply, purchase, booking, or lifecycle change enters SendTic.
Follow-up with context
Build journeys that respond to what people do.
Turn a signup, click, reply, tag, or quiet period into the next useful message without forcing every contact down the same path.
A useful automation responds to timing and intent, then gets out of the way.
SendTic treats behavior-led follow-up as part of one customer communication system. That keeps the audience state, sender decision, human reply, and next action visible together.
The team can see who should receive the next message, when it should stop, and who owns the response.
Every campaign ends with a visible next action instead of another disconnected report.
Automations without unnecessary layers.
Each capability keeps the next decision clear and the customer context intact.
Behavior triggers
Start a workflow from meaningful audience activity, not only a calendar date.
Clear timing
Add intentional waits, windows, and quiet periods that respect the recipient.
Conditional paths
Branch by engagement, tags, fields, and previous actions.
Reply-aware stopping
End follow-up when a real conversation starts.
Reusable recipes
Turn proven journeys into repeatable systems for products, clients, or teams.
Run history
See where a contact entered, what happened, and why the next step is scheduled.
A short path from setup to useful signal.
Scroll through the workflow to see how context moves from signal to human action.
Define the moment
Choose the event that should begin the journey.
Shape the path
Add messages, waits, and conditions around the customer decision.
Watch and refine
Read the run history and improve the steps that lose momentum.
What a connected workflow changes.
The campaign, contact, automation, and reply share the same relationship history.
Every review, response, and next action has a clear owner.
Strong workflows can be saved and repeated without copying old mistakes.
The team records what to keep, test, or stop before the next send.
Questions about behavior-led follow-up.
Start with one real workflow. Expand after the team can see the complete path.
Ask SendTicYes. Start with one behavior-led follow-up workflow, connect the sending account you already use, and expand only after the team is comfortable with the process.
Yes. SendTic is designed to work with your own supported email or SMTP connection, so the sending relationship stays under your control.
Yes. Reply-aware stopping keeps a scheduled follow-up from continuing after a real conversation begins.
No. Import one permission-based segment first, validate the workflow, and move the remaining audience in stages.