A form, import, click, reply, purchase, booking, or lifecycle change enters SendTic.
Built for ecommerce businesses
Recover intent, support purchases, and build the next order from one customer record.
SendTic helps commerce teams capture interest, follow up on time, and keep every customer conversation connected to one audience record.
Paid traffic is wasted when post-visit and post-purchase communication stops.
Manual reminders scatter across inboxes, calendars, and spreadsheets. SendTic turns the repeatable parts of customer communication into a visible system while the important conversations stay human.
The team can see who should receive the next message, when it should stop, and who owns the response.
Every campaign ends with a visible next action instead of another disconnected report.
The communication system behind stronger customer relationships.
Each capability keeps the next decision clear and the customer context intact.
Audience groups that make sense
Organize contacts by source, service, interest, and customer stage without duplicating the same person.
Fast first response
Trigger a useful acknowledgement as soon as a customer signal arrives.
Follow-up with stopping logic
Schedule reminders that stop the moment a reply, booking, purchase, or status change is recorded.
Reusable campaign structure
Save the messages and sections your ecommerce businesses team needs every week or season.
One shared reply view
Keep ownership clear when an automated message turns into a real conversation.
Reports tied to action
See which messages create replies, bookings, purchases, renewals, or the next useful customer step.
A practical customer workflow.
Scroll through the workflow to see how context moves from signal to human action.
Capture the signal
Bring a form, import, booking, purchase, or enquiry into the correct customer audience.
Respond while it is fresh
Send the promised information immediately with a clear sender identity.
Guide the next decision
Use timing, tags, and behavior to deliver the next relevant customer message.
Hand the conversation to a person
Stop automation on reply and keep the full context beside the thread.
What changes for a ecommerce businesses team.
Every repeatable reminder has an owner, trigger, and visible history.
Source, permission, interests, and lifecycle state stay attached to the contact.
Every customer contact receives the core information, even during the busiest week.
The team can see who needs a message, who replied, and who is ready for a human response.
Questions ecommerce businesses teams ask before switching.
Start with one real workflow. Expand after the team can see the complete path.
Ask SendTicYes. Start with one customer workflow, connect the sending account you already use, and expand only after the team is comfortable with the process.
Yes. SendTic is designed to work with your own supported email or SMTP connection, so the sending relationship stays under your control.
Yes. Reply-aware stopping keeps a scheduled follow-up from continuing after a real conversation begins.
No. Import one permission-based segment first, validate the workflow, and move the remaining audience in stages.