A form, import, click, reply, purchase, booking, or lifecycle change enters SendTic.
Built for hotels
Connect booking, stay, and return-visit communication in one journey.
SendTic helps hotel teams capture interest, follow up on time, and keep every guest conversation connected to one audience record.
The guest relationship has value before arrival and after checkout.
Manual reminders scatter across inboxes, calendars, and spreadsheets. SendTic turns the repeatable parts of guest communication into a visible system while the important conversations stay human.
The team can see who should receive the next message, when it should stop, and who owns the response.
Every campaign ends with a visible next action instead of another disconnected report.
The communication system behind stronger guest relationships.
Each capability keeps the next decision clear and the customer context intact.
Audience groups that make sense
Organize contacts by source, service, interest, and guest stage without duplicating the same person.
Fast first response
Trigger a useful acknowledgement as soon as a guest signal arrives.
Follow-up with stopping logic
Schedule reminders that stop the moment a reply, booking, purchase, or status change is recorded.
Reusable campaign structure
Save the messages and sections your hotels team needs every week or season.
One shared reply view
Keep ownership clear when an automated message turns into a real conversation.
Reports tied to action
See which messages create replies, bookings, purchases, renewals, or the next useful guest step.
A practical guest workflow.
Scroll through the workflow to see how context moves from signal to human action.
Capture the signal
Bring a form, import, booking, purchase, or enquiry into the correct guest audience.
Respond while it is fresh
Send the promised information immediately with a clear sender identity.
Guide the next decision
Use timing, tags, and behavior to deliver the next relevant guest message.
Hand the conversation to a person
Stop automation on reply and keep the full context beside the thread.
What changes for a hotels team.
Every repeatable reminder has an owner, trigger, and visible history.
Source, permission, interests, and lifecycle state stay attached to the contact.
Every guest contact receives the core information, even during the busiest week.
The team can see who needs a message, who replied, and who is ready for a human response.
Questions hotels teams ask before switching.
Start with one real workflow. Expand after the team can see the complete path.
Ask SendTicYes. Start with one guest workflow, connect the sending account you already use, and expand only after the team is comfortable with the process.
Yes. SendTic is designed to work with your own supported email or SMTP connection, so the sending relationship stays under your control.
Yes. Reply-aware stopping keeps a scheduled follow-up from continuing after a real conversation begins.
No. Import one permission-based segment first, validate the workflow, and move the remaining audience in stages.